Returns & Exchanges

We offer a 30-day return policy for Flipper Zero devices and accessories, provided they are in their original packaging and unused condition. If your hardware is defective or you have changed your mind, we are here to assist with a smooth exchange or refund process.

1

Initiate Request

Contact our support team through the official portal with your order number and a brief explanation for the return.

2

Technical Assessment

Our engineers will review your request to determine if the issue can be resolved via a firmware update or if a physical return is required.

3

Safe Packaging

Securely pack the device in its original box including all cables and documentation to ensure it is not damaged during transit.

4

Ship and Track

Affix the provided return label and drop the package at an authorized shipping center, keeping your tracking number for reference.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing